Delivery Information - Oakley's Garden Machinery

How do I know when my part, accessory or machine will arrive? 

Here at Oakleys we are fully aware that you will be wanting your mower, strimmer, blower, part, or whatever it may be, delivered to your front door “sharpish”! And delivered at the right price. We have therefore gone the extra mile to ensure that our delivery terms are to your liking.  


Items that we have in stock:

Items that are in stock and don’t have to be built or tested, can be sent out the same day as the order as long as the order is placed before 12pm. Although please ring us if you are not sure (there can sometimes be a little flexibility).

Larger machines that have to be built (PDI) may require a few days extra to be prepared, as well as for transport/delivery to be arranged.    


Items that we do not have in stock:

We allow our customers to book / order products that we do not have in stock. You can see which items this applies to as we will never offer a speedy delivery service. Thus, hopefully avoiding any disappointment. In most cases the item is usually shipped to us from the supplier fairly quickly. But in the unlikely (yet possible) scenario where the supplier is unable to fulfil our customer’s order, we will notify the customer of any delay and offer them a full refund if they choose to cancel their order.  


We have chosen to offer this service as “most” of our customers prefer to pre book machines / items if there is any shortage further up the supply chain.    


For more information on delivery then please do get in touch.


Postage Costs 

The cost of delivery will vary according to the size of the product as well as the speed of delivery. We have chosen to apply the cost of postage directly to the customer rather than charging more for the product. This policy allows customers who live locally or choose an economical delivery option to be charged fairly.


We prefer to apply the cost of postage in this way rather than by offering “FREE DELIVERY” and then before adding additional cost to the product.

Cost of delivery for Ride On Lawn Mowers and other large machines:  


We will deliver large machines locally (within 20 miles of our depot in Shropshire) FREE OF CHARGE.


Non-Local Deliveries (more than 20 miles)

For non-local deliveries we will charge according to the distance from our depot. For an exact cost please ask us for a quote. But if you are looking for a “rough estimate” then simply add £1.50 to every mile that is needed to be travelled.